Phones are down for external calls

Incident Report for Minnehaha Academy

Resolved

This incident has been resolved.
Posted May 25, 2023 - 08:53 CDT

Monitoring

Phones are up and all calling is operational. There was not a given maintenance window from Comcast, so there is a potential that they may go down again at some point today. We will be monitoring and updating with any changes.
Posted May 24, 2023 - 10:54 CDT

Identified

Inbound calling from external numbers, and dialing out to external numbers is currently down for both campuses. Comcast is working in the area and has notified us that there may be potential outages throughout the day, but they should hopefully be short and resolved quickly.
Posted May 24, 2023 - 08:40 CDT
This incident affected: Telephony (North Campus Phones, South Campus Phones).